CITI has helped build a collaboration solution with enterprise search and Microsoft Project Server for DOS that now serves 120,000 users and connects 1,000 different SharePoint site collections spread across 5 server farms that reside on 4 unique networks (classified and public-facing). Thanks to CITI, cost of ownership is down, utilization is up, and everyone is a winner.
Despite the sophistication of its large organization and its IT infrastructure, the U.S. Department of State (DOS) found itself struggling with certain impediments to enterprise-wide collaboration and cross-communication among its many bureaus and offices. CITI now maintains a solution that it has helped grow from one previously used by only one DOS division to one used by all 120,000 State employees. It is a global solution incorporating enterprise search and Microsoft Project Server and connecting 1,000 different SharePoint site collections spread across 5 server farms that reside on 4 unique networks (both classified and public-facing). The verdict is in: SharePoint utilization is up, the cost of ownership is down, KPIs are looking good, and everyone involved is a winner—thanks to CITI's support.